Create
Choose a route and enter sender and recipient information.
Learn more →HELPFrom quote to payout,
From quote to payout,
step by step.
See how verification, funding, conversion, and delivery fit together in one transfer journey.
GEREN SERVICE STANDARDClear before, during, and after every transfer.
Upfront information · Risk-based checks · Local support
4STEPS
CLEARSTATUS
LOCALHELP
BUILT AROUND THE TASK
Know what happens next.
Each stage has a clear purpose and a support path if more information is needed.
Verify
Complete identity and transaction checks.
Learn more →Deliver
Fund the quote and follow payout progress.
Learn more →A CLEAR PATH FORWARD
What happens next.
Get an estimate
Start with currency, destination, and amount.
Provide details
Add the parties and purpose of payment.
Review and fund
Approve the quote and use the supplied instructions.
Track delivery
Follow the transfer until completion.
TOPIC FAQ
help questions.
Clear guidance for this page, with route-specific support available when you need it.
Visit support ↗Who can use How It Works?+
How It Works is available to eligible individual or business customers after the appropriate identity and transaction checks are complete.
How long does How It Works take?+
The overall journey varies by verification, payment confirmation, route, and recipient bank.
What do I need to get started?+
Prepare your identity, recipient information, and documents supporting the transfer purpose.
How is my information protected?+
Checks and encrypted operational handling help protect customers and the payment system.
READY WHEN YOU ARE
Move money with local confidence.
Get an indicative quote or speak with a Batam-based payment specialist.