Purpose guidance
Understand which documents fit your payment reason.
Learn more →PERSONAL SERVICESPersonal transfers with
Personal transfers with
human support.
Send eligible family, education, travel, and personal payments with a guided, transparent process.
GEREN SERVICE STANDARDClear before, during, and after every transfer.
Upfront information · Risk-based checks · Local support
PERSONALGUIDANCE
CLEARDOCUMENTS
LOCALPAYOUT
BUILT AROUND THE TASK
Support for the moments that matter.
A clear transfer journey helps personal commitments arrive with less uncertainty.
Recipient choice
Use supported bank or payout methods when available.
Learn more →Transfer visibility
Keep the reference and status in one place.
Learn more →A CLEAR PATH FORWARD
What happens next.
Choose the purpose
Tell us what your payment is for.
Add your recipient
Provide accurate beneficiary details.
Complete verification
Submit the required identity information.
Fund and follow
Pay using the approved method and track progress.
TOPIC FAQ
personal services questions.
Clear guidance for this page, with route-specific support available when you need it.
Visit support ↗Who can use Personal Transfer?+
Personal Transfer is available to eligible individual or business customers after the appropriate identity and transaction checks are complete.
How long does Personal Transfer take?+
Many transfers progress quickly after verified funding, though route and review requirements vary.
What do I need to get started?+
Typically you need identification, recipient details, payment purpose, and source-of-funds evidence if requested.
How is my information protected?+
Identity and transfer details are handled under access controls and used for service, security, and compliance.
READY WHEN YOU ARE
Move money with local confidence.
Get an indicative quote or speak with a Batam-based payment specialist.